TERMS AND CONDITIONS
BUILDING.
By purchasing a pedal enclosure or service from Rogue Rehousing, you agree to the following terms:
I understand that rehousing my pedal will in all likelihood void my warranty with the original pedal manufacturer.
I understand that rehousing of the pedal may introduce modifications that make your pedal unable to be returned to stock condition.
I understand that all UV prints unless specified otherwise are printed on the face of the pedal only.
I agree to not falsely advertise pedal as an original OEM limited edition and will specify this as a RR recase or RR rehouse of said pedal if reselling.
I understand RR reserves the rights to deny any design that may be offensive, or infringes on a trademark (some pedal manufacturers may take issue with a reprinted logo).
I understand that certain creative liberties may be taken with any rehouse in the effort to make the rehouse more reliable, and to maintain the RR brand. This means certain components such as power jacks, I/O jacks and switches may be swapped out for easier to install panel mounted versions during the rehouse.
Rogue Rehousing does not officially offer a warranty for work completed, however we always work out an agreeable solution if a hardware issue arises resulting from the rehouse.
Rogue Rehousing does not claim ownership or rights to any graphics that replicate the original work of someone else. Any and all replication of original graphics will accompany the original product.
(Essentially, we will not rehouse a non-original pedal clone with graphics suggesting it is the original pedal. We also will fully comply with any pedal manufacturer requesting we do not rehouse their pedals.)
CANCELLATION.
I understand that pedal rehouses are non-refundable and non-returnable after the build is completed.
I understand that if I choose to cancel my order, my pedal will be returned in the original condition it was received.
If it has already been modified to the point where it cannot be returned to stock, then I understand it has surpassed the refund window.
I understand that there may be refund deductions based on already used time and materials, and/or for reassembly/returning it to the original condition (this is up to 25% deduction based on how complete the project was at the time of refund).
SHIPPING.
I understand it is my responsible for shipping costs when shipping a pedal in for rehousing. (RR provides free return shipping to the continental USA.)
I understand that the shipping the pedal may introduce risks to your pedal being damaged during shipping.
I understand that due to ship times, and part sourcing times that time estimates may sometimes change from what was originally quoted.
Typically, Rogue Rehousing ships to customers in the United States. International inquiries are taken on by a case-by-case basis. This is also with the condition that ship times can vary, and that all import duties and shipping costs are the customer's responsibility.
For information on the shipping process, please visit our shipping info page.
PRIVACY POLICY
Rogue Rehousing respects your privacy and is committed to protecting the personal information that you share with us.
This privacy policy covers the information practices of roguerehousing.com, as well as information gathered via Stripe/PayPal payment links.
We collect information that you voluntarily submit to us such as name, email, phone number, billing/shipping address, and any other information supplied to us from correspondence with us.
We use above said information to conduct the operation and delivery of our services, and do not sell or rent email addresses and other personal information that we collect.
All information is securely stored, and not given out to anyone else under any circumstance, unless legally bound by law.
We may share aggregated information with clients, prospective clients, partners or the press in order to demonstrate usage of the service, identify trends, and to generate publicity for Rogue Rehousing services.
For more questions regarding our privacy policy, please reach out to zach@roguerehousing.com.
This page was last updated 8-25-23